Doja Exclusive is
committed to respecting the privacy of our in-store, online, delivery, and
mobile visitors and users. This Privacy Policy (“Privacy Policy” or “Policy”)
applies to the collection and use of information from and about visitors and
users (collectively, “Users” or “you”) through our retail locations, our
website, our mobile applications, and our product delivery offerings
(collectively, the “Services”). By using the Services, you agree to the terms
and conditions of this Privacy Policy.
We will not use or share
your personal information except as described in this Privacy Policy.
This Privacy Policy
applies to information collected by Doja Exclusive and does not apply to
information collected by any third-party sites to which the Services may link
or to information provided to, or collected by, third parties through third
party cookies, web beacons, or other third-party technologies on our website or
mobile application.
Where we rely on your
consent to process your personal information, you can withdraw such consent at
any time as described in the “Rights to Opt-In / Opt-out” section of this
Privacy Policy.
If you have questions or
concerns regarding this Privacy Policy, you should contact us via e-mail at support@dojaexclusive.com, or via postal
mail at the address listed in the “Contact Us” section of this Policy.
Changes to Privacy Policy
This Policy is published
on the Company’s website at dojaexclusive.com. To access it, visit the website
and click on the “Privacy Policy” hyperlink, or browse to: https://Dojaexclusive,com/privacy
Changes to this Privacy
Policy will become effective on the date they are posted on the Services. We
reserve the right to change this Privacy Policy at any time and from time to
time in our sole and absolute discretion without the duty to notify you.
Changes, modifications, additions, or deletions will be effective immediately
on their posting to the Services. You should check this Privacy Policy
periodically as its terms may change from time to time without prior notice to
you. Your continued use of the Services after we post any such modifications
will constitute your acknowledgment of the modified Privacy Policy and your
agreement to abide and be bound by the modified Privacy Policy. We will also
revise the “last updated” date found at the beginning of this Privacy Policy
when we post changes to it.
Terms of Use
For further details on
using our Services, please refer to our Terms and Conditions available on the Doja
Exclusive website at: https://DojaExclusive.com
By using Company’s
Services in person or via the Internet, including Doja Exclusive’s website, you
agree to be bound by the Company’s Terms of Use that are expressly incorporated
into this Policy by this reference.
Disclaimers
This Privacy Policy does
not extend to anything that is inherent in the operation of the Internet, and
therefore beyond Doja Exclusive’s control, and is not to be applied in any
manner contrary to applicable law or governmental regulation. This Privacy
Policy only applies to information collected through the Services. This Privacy
Policy does not apply to any information we may collect from you in any place
other than the Services.
By using Company’s
Services, including its website, you agree to be bound by the Company’s Legal Disclaimers published on its
website that are expressly incorporated into this Agreement by this reference.
To access the Legal Disclaimers, visit the Website at Dojaexclusive.com, and
then click on the Legal Disclaimers hyperlink.
No Use of the Services by
Persons Under 21 Permitted
The Company intends only
persons who are 21 years or older to use the Services. Any use of the Services
by persons under the age of 21 is strictly prohibited.
Our Services, including
our website, are intended for a mature audience. We do not direct any of our content
at children. We understand and are committed to respecting the sensitive nature
of children’s privacy online. If we learn or have reason to suspect that a
website user is under legal age, we will promptly delete any personal
information in that user’s account. Do not supply to us or disclose on the
Services any personal information of any person under legal age, as we do not
intend to collect information from anyone under legal age or invite them to
participate in the Services.
Cannabis Use in Society
Not everyone accepts
cannabis use as permissible. For example, some employers may have anti-drug
policies that disallow cannabis use.
You acknowledge
that by interacting with Doja Exclusive Services, providing your information to
Doja Exclusive, allowing Doja Exclusive to collect data about you, permitting Doja
Exclusive to send you communications, or using Doja Exclusive products could
imply to employers, friends, family, or others that you are a cannabis product
user, which could have unwanted social, legal, employment, economic, or other
impacts that could affect you, including, but not limited to, your loss of
employment, and that Doja Exclusive shall not be held liable for damages arising
out of or connected with the foregoing because your use of the Services and Doja
Exclusive products are solely at your own risk.
Information Collection
Practices
When you visit our
Services, we may collect information from or about you ("personal
information").
What Basic Information
Does Doja Exclusive Collect?
We may ask you for
certain personal information in order for you to access the Services, or as
part of your use of the Services. Such personal information may include, but is
not limited to, your name, address, date of birth, age, gender, state of
residence, e-mail address, telephone number, financial data (which may include
your credit card or debit card number), and other information which identifies
you. If you visit one of our retail locations or request product delivery, we
may also collect personal information from your government identification card
when you provide it to us, including your name, address, picture, driver
license or other government identification card number, and any other
information on your government identification card, as well as video, audio,
and images that we capture from our security cameras inside and around our
retail locations. If you choose to register on our website, or otherwise create
a Rewards Program account, you may be required to provide certain personal
information. If you do not provide the requested personal information, you may
not be able to access or use the features of the Services where such personal
information is requested.
Website Cookies
Doja Exclusive’s website
uses cookies (small text files stored on your computer) to help remember your
settings, preferences, and selections as you surf through the Dojaexclusive.com
website with your web browser.
Doja Exclusive also makes
use of third-party cookies provided by Google to help track your web surfing
activity in order to improve the quality and flow of Doja Exclusive’s website.
For your privacy, Doja
Exclusive and third-party cookies are designed to not store personally
identifiable data. Doja Exclusive does not store personal information in
cookies, nor transmit personal information to third parties via cookies.
You are free to direct
your web browser to delete cookies at any time. To learn how, consult your web
browser’s user instructions. Note that if you delete your cookies, you
may be required to sign into Dojaexclusive.com again, and stored browsing
preferences you selected previously may be forgotten.
IP Address and Telemetry
Data
When you visit us, our
Internet servers automatically collect data about your Internet Protocol
address (“IP Address”), which is the network address of your computer, phone,
or other computing device. When you visit our website, we may also collect
“click stream” or “telemetry” data, which is data about your web browser, and
the web server and content you are trying to access. For example, our website
may record the referring page that linked you to us (e.g., another website or a
search engine); the pages you visit on our website; the website you visit after
leaving our website; other information about the type of web browser, computer,
platform, related software and settings you are using; any search terms you
have entered on our website or a referral website; and other web usage activity
and data logged by our web servers. This information can be combined with
information you have provided to us by registering as a Rewards Program
customer, for example, which will enable us to analyze and better customize
your visits. We may use telemetry data for internal system administration, to
help diagnose problems with our servers, for traffic analysis or e-commerce
analysis of our website, to help secure our systems, to customize our Services
for you, or to determine which features of our site are most or least effective
or useful to you.
Use of Your Information
Personal Information
We may use your personal
information for a variety of purposes, including to identify you; verify your
age; process payments for you; identify your location; facilitate transactions
and/or communications, including marketing communications and Services-related
communications with you; register you for Doja Exclusive services, such as a
website, mobile application, delivery, or rewards account; maintain current
information about your Services usage and accounts; track your accumulation of
redeemable rewards based on your product purchase history and Services usage;
protect our users, ourselves, our Services, and our affiliates from fraud,
theft, hacking, phishing and other unlawful activities; analyze website
traffic; diagnose technical problems in our Services; comply with laws and Doja
Exclusive’s policies; conduct website and activity tracking, including Services
optimization and personalization; and, generate and study analytics related to
your usage of our Services.
Identify Verification,
Service Improvement, and Cannabis Limit Enforcement
Many jurisdictions
require careful verification of identity before allowing you to purchase
cannabis products. When you use our Services, your government-issued
identification card will be physically examined and electronically scanned in
order to verify your age and your identification’s validity. Once your data has
been scanned, your name, address, identification number, photo, and other data
may be retained by Doja Exclusive for the purpose of analyzing your use of our
Services, enforcing cannabis purchasing limits as required by some
jurisdictions, creating an electronic profile about you in order to make future
verifications of your identity easier, and to help us customize Services and
experiences for you.
Your Image
Photographic and
audiovisual recordings of you inside and around of Doja Exclusive retail stores
and delivery vehicles will be used for the purpose of maintaining physical
security, identifying you, and complying with laws that require video
surveillance.
You acknowledge that
audiovisual and photographic recordings of you may be stored by Doja Exclusive and
accessed by Doja Exclusive employees, government agencies at Doja Exclusive’s
sole discretion at any time, for any purpose, with or without a legal order or
subpoena, and without notice or financial compensation to you.
Payment Services
You permit Doja Exclusive
to collect and use your debit, credit card, or other financial data you provide
(“Payment Data”) in order to facilitate payments for Doja Exclusive Services
and products at your request. In order to facilitate payments, your Payment
Data may be transmitted to, stored at, and used by third parties for the
purposes of processing your payment, analyzing your Payment Data for signs of
fraud or criminal activity, and other functions required of third-party payment
processors. While Doja Exclusive strives to only hire reliable third parties,
you agree that Doja Exclusive cannot be held liable for how your Payment Data
is used or retained or protected while it is in transit to, stored at, or used
by third parties that process payments for you.
If you ask us to delete
your data, note that Doja Exclusive cannot delete data stored at third party
payment processors that must retain Payment Data in order to meet their own
compliance requirements.
Website Cookies
We may use web cookies in
order to maintain your web browser’s website session, track your use of our
website, and to store your preferences and selections. Third-party cookies from
Google are also used to track your website usage, and to generate website usage
analytics.
Location-Based Services
We collect your IP
Address, location data advertised by web browsers and mobile devices, your
physical address if you provide it to us, and similar location data to identify
your location in order to provide location-based services, such as showing you
Services or products available in your area, customizing in-store experiences,
delivering products to you at your request, and analyzing your use of our
Services. You understand that some of our Services require knowing your
location in order to function properly, so if you disable location features of
your computer, phone, or browser, some of our Services may become unavailable
to you.
Information Sharing
Disclosure of Personal
Information
We may release your
information if required to do so by law, or in the good-faith belief that such
action is necessary to comply with state or federal laws or respond to a court
order, subpoena, law enforcement or regulatory request, or search warrant. We reserve
the right to collect and share any information: (i) in order to investigate,
prevent, or take action regarding suspected or actual illegal activities; (ii)
as appropriate or necessary to enforce our Terms of Use or investigate
potential or actual violations of the Terms of Use or Privacy Policy; (iii)
take precautions against liability; (iv) to protect the security or integrity
of our Services; (v) to exercise or protect our rights and property, the
Services, or the rights and personal safety of Company affiliates, Users or
others; or (vi) for other legitimate purposes.
Usage Information
We may analyze visits to
our website and learn about the interests of our visitors in the aggregate and
also on a personal level to better understand your interests and needs, so we
can improve our products and Services and deliver to you the type of content,
features and promotions that you are most interested in.
Disclosures in the
Context of a Sale, Merger, Acquisition, Bankruptcy or Reorganization
In order to accommodate
changes in our business, we may assign, transfer, or sell the information we
collect to a third party in the event our Company is acquired or merged with a
third party entity, or due to our bankruptcy or reorganization. In addition, we
reserve the right to assign, transfer, or sell any information we have about
you to any companies that we may acquire or purchase. If Company or
substantially all of its assets are acquired, customer information will be one
of the assets transferred to the acquirer. Should such a sale or transfer
occur, we will use reasonable efforts to direct the acquirer to use the
information you have provided consistent with this Privacy Policy.
Do Not Track
California’s “Do Not
Track” Notice: “Do Not Track” (“DNT”) is a preference you can set in your web
browser to let the websites you visit know that you do not want them collecting
information about you. Doja Exclusive’s website does not currently respond to
“Do Not Track” settings. For further details regarding DNT, visit
http://donottrack.us.
Information Security
Doja Exclusive’s Services
have reasonable security measures in place designed to prevent accidental loss
of your personal information and from unauthorized access, use alteration, or
disclosure of the information that we obtain from you. Such measures include,
but are not limited to, access controls, monitoring, and the utilization of
encryption to securely transmit sensitive information. Please keep in mind,
however, that whenever you give out personal information online or at any
store, there is a risk that third parties may intercept and use that
information.
Doja Exclusive strives to
protect your personal information and privacy, but we cannot guarantee the
security of any information you disclose. By using the Services, you expressly
acknowledge and agree that we do not guarantee the security of any data
provided to or received by us through the Services and that any personal
information, general information, or other data or information received from
you to us is provided to us at your own risk, which you expressly assume.
Third Party Websites
Our website may contain
links to other websites. If you choose to visit other websites, we are not
responsible for the privacy practices or content of those other websites, and
it is your responsibility to review the privacy policies at those websites to
confirm that you understand and agree with their policies.
Rights to Opt-In / Opt-out
You have the right to
“opt in” and/or “opt out” of certain uses of your personal information. For
example, you may have the opportunity to elect whether you would like to
receive correspondence from us for marketing purposes.
To make an opt out
request, send your request via email to support@Dojaexclusive.com. If you
receive a marketing email from us, you can also opt out of some features by
clicking the “opt out” or “unsubscribe” link in the email.
Please understand that if
you opt out of receiving promotional correspondence from us, we may still
contact you in connection with your relationship, activities, transactions, and
communications with us.
Rights to Access and
Control Your Information and Your Choices
Depending on your jurisdiction,
you may have choices about how your data is collected, used, and shared. You
may be able to:
· Ask us to erase
or delete some of your personal information in our possession (e.g., if it is
no longer necessary for security, anti-fraud, compliance, or other obligations
outlined in this Policy).
· Edit some of your
personal information through your account on our website. You can also ask us
to change, update, or fix your Services-related data in certain cases,
particularly if it’s inaccurate.
· Ask us to stop
using your personal information (e.g., if the Company has no legal right to
keep using it) or to limit our use of it (e.g., if your data is inaccurate or
unlawfully held).
· Ask us for a copy
of your personal information
You can contact us by
sending an email to support@DojaExlusive.com and
we will consider your requests in accordance with applicable laws. In some
cases, we may not be able to fulfill your request if it violates applicable
laws or Doja Exclusive’s policies. To protect your privacy and security, we
take reasonable steps (such as checking your state-issued government I.D. card)
to verify your identity before granting you profile access or making corrections.
You are responsible for maintaining the secrecy of your password and account
information at all times.
Note that opting out, or
asking that your data be deleted, may disable your access to some or all
Services, and result in the loss of any Doja Exclusive rewards points you may
have accrued.
Retention Period
The Company has a variety
of obligations to retain the data that you provide to us, both to ensure that
transactions can be appropriately processed, and also to comply with laws applicable
to us and to our banking providers and credit card processors. Accordingly,
even if you close your account, we will retain certain information as necessary
to meet our legal obligations and fulfill the purposes outlined in this Privacy
Policy.
We retain your personal
information even after you have closed your Rewards Program Account if
reasonably necessary to comply with our legal obligations (including law
enforcement requests), meet regulatory requirements, resolve disputes, maintain
security, prevent fraud and abuse, enforce our Terms of Use, or fulfill your
request to “unsubscribe” from us. We will also retain de-personalized
information after your account has been closed.
Privacy Rights for California
Residents
California “Shine the
Light” law
California Civil Code
Section 1798.83, also known as California’s “Shine the Light” law, allows
individual California resident customers who have provided their personal
information to us in obtaining products or services for personal, family or
household use to request information about our disclosure of certain categories
of personal information to third parties for their direct marketing purposes.
Doja Exclusive does not
share any personal information to any third-parties.
California Consumer Privacy
Act (CCPA) Disclosures
The California Consumer
Privacy Act of 2018 (“CCPA”) requires us to provide additional privacy-related
information to residents of California.
The section entitled
“Information Collection Practices” above lists the categories of personal
information we have collected about California residents in the preceding 12
months. These categories of personal information correspond with the following
categories of personal information provided under the CCPA:
·
Identifiers including name, address, date of birth, age, gender, state of
residence, e-mail address, telephone number, driver license or other government
identification card information, customer account information, and IP address;
·
Commercial information including financial data (which may include your credit
card or debit card number), and other information required to purchase our
products and Services;
·
Internet or other electronic network activity information, including click
stream or telemetry data or location data about your devices, browsers, and
online behavior;
·
Other personal information, including content you submit; audiovisual footage
and images that we capture from our security cameras inside and around our
retail locations; information about products or services purchased, obtained,
or considered; and, other purchasing or consuming histories or tendencies, and
inferences drawn from any of the information identified above reflecting your
preferences and characteristics. Consistent with the section entitled
“Information Collection Practices” above, personal information is provided
directly by you (or by the devices you use) when you use our Services. The
section entitled “Use of Your Information” above lists the business and
commercial purposes for which we collect California residents’ personal
information. As described above in the section entitled “Information Sharing,”
we also share and/or disclose your personal information as follows:
·
Sharing your personal information for business purposes. We may share the
following categories of your personal information with subsidiaries, affiliated
companies, subcontractors, service providers, third parties, public or
government (including enforcement) authorities, creditors, and successors for
our business purposes: government-issued identification card content; cannabis
purchase histories; website preferences; debit or credit card details; and,
contact information such as name, phone number, and email address. As
described above, examples of business purposes include sending marketing
messages to you, executing payment transactions, delivering products to you,
registering your accounts, analyzing your purchasing histories, and maintaining
and enhancing our Services.
·
Sharing your personal information for commercial or other purposes. We may
share the following categories of your personal information with third parties,
subsidiaries, and affiliated companies in a manner that constitutes a “sale”
under California law: government-issued identification card content; cannabis
purchase histories; website preferences; debit or credit card details; and,
contact information such as name, phone number, and email address. This
information may be shared for the purposes of sending marketing messages, executing
payment transactions, registering accounts, analyzing purchasing histories,
executing product deliveries to you, and maintaining and enhancing our
Services. Note that for the purposes of this paragraph, “sale” refers to
any exchange of value, however, while an affiliate may gain value (in the form
of knowledge) from analyzing the purchasing habits of customers (therefore
constituting a “sale” under California law), Doja Exclusive does not sell your
personal information to others for money.
California Residents’
Privacy Rights
Subject to certain
exceptions and qualifications, as a California resident you have the right to:
(i) request access to your personal information; (ii) request deletion of your
personal information; (iii) request information about the personal information
about you that we have “sold” (as such term is defined under California law) to
third parties within the past 12 months; and (iv) opt-out of the “sale” of your
personal information, as detailed above.
·
Exercising other California consumer rights. Should you wish to request
the exercise of your other rights as detailed above with regard to your
personal information, and to the extent allowed by applicable law, please
contact us as outlined in the “Contact Us” section below. Note that we may need
to take certain steps before executing any rights, including verifying your
identity. Please indicate in your request that you are a California resident
making a “California privacy rights” inquiry.
Notice of Financial Incentives
Doja Exclusive offers a
rewards program that provides discounts when customers accrue points by
purchasing Doja Exclusive products.
Access Notice in
Alternative Formats
Individuals who need
assistance accessing this Policy in an alternative format can do so by
contacting Doja Exclusive as described in the Contact Us section below.
Governing Law
You agree that all claims
arising out of or relating to this Policy or any related Doja Exclusive products
or Services will be governed by California law, excluding California’s conflict
of laws rules, and will be litigated exclusively in the federal or state courts
of Santa Clara County, California, USA.
Severability
If any part of this
Policy is found by a court to be invalid, illegal, or unenforceable, the rest
of the Policy will remain in effect.
Contact Us
If you would like to make
a privacy-related request, please email your request to support@DojaExclusive.com, or contact us
via phone or regular U.S. mail at:
3511Del Paso Rd
Ste 160 #434